Shipping policy

SHIPPING POLICY

Last updated: September 11, 2026

Delivery area

At launch, Morrowfen ships to eligible addresses in the contiguous United States, including Washington, D.C.

We do not currently offer delivery to Alaska, Hawaii, Puerto Rico, other U.S. territories, military APO/FPO/DPO addresses or international destinations. Address eligibility is confirmed at checkout.

Shipping charges

Standard shipping is included in the displayed product price for eligible destinations. Any additional shipping charge must be disclosed before you complete payment.

Production and delivery

Our products are made to order. Production takes place before carrier transit begins.

Review the product page and checkout for the processing and delivery estimates applicable to your order. Business days exclude weekends and applicable holidays. Unless expressly stated, we do not offer expedited delivery or guarantee arrival for a particular event.

If no shipment timeframe is stated, we will ship within 30 days after receiving a properly completed order or contact you within that period about a delay and your options.

Shipment delays

If we cannot ship within the stated timeframe, we will notify you, provide an updated estimate when available and explain your right to cancel for a refund. We will obtain consent to a delay where required by law. If we cannot fulfill the order, we will cancel it and promptly refund the affected items and associated charges.

Separate parcels and tracking

Items may be produced by different partners and arrive in separate parcels. We will send tracking information when available for each shipment.

Delivery addresses

Please check your delivery address before payment. Contact us immediately to request a correction. Changes cannot be guaranteed after production or shipping begins.

If a parcel is returned because of an incorrect or incomplete address supplied with the order, we will contact you about available options. Any proposed reshipping charge will be disclosed for your approval before proceeding.

Missing or damaged parcels

If tracking appears stalled, an order is missing or a parcel arrives damaged, contact us so we can investigate and arrange an appropriate resolution.

A carrier’s delivery scan does not automatically prevent us from investigating a missing-parcel report.

Contact

https://mamq2w-jj.myshopify.com/pages/contact-morrowfen

Include your order number and a brief description of the issue.